Tecmic has recently launched its new application aimed at Services Management, named Dispatch Manager. This application complements the XTraN family of products with a powerful tool for supporting the planning, attribution and dispatch of services to be executed by a vehicle fleet.

XTraN is the company’s flagship product and consists of a set of equipment known collectively as “On-Board IT” (on-board computer, data communications terminals and any other equipment the customer considers necessary), which receive and record activities in the field. This information is transmitted together with geographical positioning and the vehicle’s operating data (e.g. distances, fuel consumption, operating times) to the control centre via any available communications medium (such as GSM, TETRA, Trunking, CDMA, etc.).

XTraN Dispatch Manager complements Tecmic’s current offering, allowing companies to optimise creation of services, by associating requests to a series of criteria (zones, types of request, etc.), executing planning based on up-to-date information concerning vehicle availability, and delivering service information to operatives’ data terminals, transparently and efficiently.

XTraN Dispatch Manager was specifically designed for companies with small to medium-sized fleets, which require the greatest efficiency in their operations, from service request, through scheduling and dispatch to order execution, or, in case of an anomaly, appropriate alerting and order rescheduling.

Tecmic’s solutions thus provide benefits by means of improved productivity based on: improved fulfilment of obligations, reduction in execution times, reduction in journey times, greater number of services executed, improved response times and increased resource availability.

Tecmic possesses wide experience in the fields of electronics, microelectronics, software, RF systems, mobile communications, on-board and remote systems, on which the development of its systems is based. Its products provide companies with real-time information on all activities carried out by their personnel working outside the company.